BPO biz in the Philippines to grow by 100% by 2007

Businessmirror reports that the Phil BPO industry is already assured of a minimum 80% growth by the year 2007.

"Jojo Uligan, executive director of the Contact Center Association of the Philippines (CCAP), said existing call centers will continue to be in expansion mode next year, especially with clients giving high marks to the quality of services of the industry."

The current size of the industry is estimated at approximately 150,000 call center agents. Initiatives taken by the industry, together with a number of academic institutions, has assured the steady increase of qualified manpower.